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A Mobile and PC Hybrid Platform – Cosmo Casino Review

Today we have another entry that is a part of the Casino Rewards Group (CRG) family of online gambling establishments – Cosmo Casino. This venue was launched in December 2017, and although it is considered to be relatively “young,” it has managed to deliver a lot in the sense of both gaming and extras to its players. While analyzing and reviewing this casino’s bonuses and features, we did manage to make some interesting discoveries. Would you like to know if their promotions are good enough to make you create an account? You will find out here.

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The Casino Bonus Program Is Not Common

Given the fact that the casino is part of the CRG, it is understandable why the Cosmo Casino platform doesn’t have any other promotions apart from a welcome offer. While there are deposit match bonuses, free spins, VIP benefits, and loyalty points, it is the CRG that is responsible for Cosmo’s entire bonus system. That being said, we present to you with the offers you can benefit from while you’re playing in Cosmo Casino.

A Welcome Offer for Your First Two Deposits

When you sign up, you will be given a chance to score 150 free spins (referred to in the casino as “chances”) for the popular slot title “Mega Moolah.“ To get those spins, you will need to sign up for the offer and deposit $10. Every spin will have a value of $0.25, and the entire promotion will be credited as a “bonus balance” that will have a value of $37.50.

That sum will have a wagering requirements rate of x60. One of the positive traits of this promotion is that it doesn’t have an expiration date! Once you’re done with your spins, you can make a second deposit that will be matched 100%, up to $250. Although this promotion won’t have an expiration date as well, it will carry a wagering requirement rate of x30.

There Will Be Weekly and Other Offers

The casino does offer a weekly bonus; however, it will be visible and accessible only to those players who have already signed up for the welcome offer. Naturally, the type and value of the weekly promotion itself will depend largely on a player’s account status. Bear in mind that the offer will change every week, so if you see a bonus you like, don’t take too much time deciding if you should opt-in or not. If there are other available promotions, they will also become visible only after you’ve decided to participate in previous bonuses.

The VIP Points and Status Points Program Explained

Games

VIP points per $10 Wager

Slots

1.0

Table Games

0.5

Roulette

0.5

Video Poker

0.1

Blackjack

0.1

All Aces Video Poker

Given the fact that the Casino Rewards Group has introduced its own bonus system, it comes as no surprise that the points program here would be unique as well. There are two types of points a player will be collecting throughout their Cosmo Casino experience. The first ones are called “VIP points” (VPs), and a player can get them by signing up and participating in a deposit bonus or wagering real money on games. The second type of points are called “Status Points”(SPs) – they are important for leveling up your account status. Here is a table showing how many VIP points you will get by wagering $10 on different games.

The VIP Program Is Interesting

VIP Level

Required SPs For Leveling Up

Green

Bronze

1

Silver

6

Gold

81

Platinum

201

Diamond

401

There is a VIP program here, which offers its customers several tiers. When you create your new account, Cosmo Casino will automatically grant you a “Green” VIP status. Collecting VIP points will earn you “Status Points” (SP), which will help you propel upwards on the VIP ladder. Once you’ve collected 50 VPs, you will be given 1 SP.

Bear in mind that once you’ve achieved a VIP status different from Green, you will need to maintain a specific wagering pattern every month, as to avoid being demoted to a lower level. Below, we have listed the different available VIP statuses, along with the number of SPs they require in order to be achieved.

VIP status holders can benefit from numerous extras such as bigger bonuses, birthday gifts, additional promotions, personal VIP hosts, exclusive games, and much more. In addition to all that, those VIP players will also have access to a number of “Lucky Jackpot” events, that feature numerous cash prizes. To participate in the Jackpot draw, all you have to do is log into your account every day – if you win, the casino will let you know!

Read the Bonus Terms and Conditions

Although the operator does feature its own T&C section, we have noticed that there is little to no information regarding the sign-up bonus, VIP program, or any other specific promotion. If you wish to find out more about expiration dates, wagering requirements, or any other specific type of info, the best thing to do is to contact customer support. Nevertheless, you should read the T&C page of Cosmo Casino. You will find important information regarding account dormancy, bonus abuse clauses, as well as general promotional rules and requirements that every player needs to abide by.

The Cosmo Casino Games List Could Use an Upgrade

Although the CRG website lists that Cosmo has “over 550 games”, we found out that that’s a bit exaggerated. After performing a manual count, our experts determined that the casino offers approximately 280 games. This is somewhat understandable since Cosmo Casino utilizes the services of only one software developer – Microgaming. The gaming sections include: New Games, Last Played, 5 Reel Slots, 3 Reel Slots, Progressives, Table Games, Video Pokers, Variety, Live Casino.

Cosmo Landing page
Cosmo Casino Homepage
Welcome offer at Cosmo Casino
Casmo Sign-Up Offer
Massive games collection at Cosmo Casino
Gaming Collection

Although the instant gaming roster isn’t that big here, the Cosmo Casino live dealer section is more than impressive. In fact, all the live dealer titles you will encounter here are provided by the best in the business, namely Evolution Gaming! While there are only 11 titles listed under the “Live Casino” section, you will encounter more than 70 open tables spread over the following sections – Top Games, Roulette, Blackjack, Baccarat & Sic Bo, Poker, and Game Shows.

The Cosmo Casino Mobile Website and PC Platform

iOS and Android mobile devices can access Cosmo Casino

You can use your Android or iOS-based mobile devices to access and play Cosmo Casino! The mobile version of the website is optimized properly and doesn’t differ much from the original PC browser platform, with a small exception – it has fewer games. Sure, the mobile Cosmo site has around 20 fewer titles, but it’s not something one should obsess about.

Due to the already “mobile-friendly” design of the site, you won’t find a Cosmo Casino app for your smartphone or tablet. What you will find, however, is a downloadable version for PC that will provide you with the full plethora of games – all 692 of them! Sadly, the downloadable venue appears to be made only for the Windows operating system, which means that Mac OS users will need to stick with either the browser or mobile version of Cosmo.

Cosmo Is Licensed, Secured, and Tested

This casino is properly licensed by the Malta Gaming Authority! All financial data and player activity are protected by the latest 128 bit SSL encryption protocol, making sure that any information exchanged between casino members and the platform is adequately protected. It is mentioned that the Random Number Generator used by the casino is audited and reviewed by an independent service provider. After some investigation, we also discovered that the casino is also evaluated by eCOGRA, a highly renowned auditing and testing service provider, tasked with ensuring that this platform’s hardware and software systems are fair to the players.

Customer Support and Additional Information about Bonuses

Contacting the customer support department of Cosmo Casino can happen either through email or via live chat. We do recommend using the live chat, as you will be connected right away with a real person in no time. One of the best parts about the Cosmo support live chat is that you don’t even need to be registered to contact them. We highly recommend getting in touch with an agent of the establishment, as they will be more than competent in helping you with both simple and complicated inquiries.

Although the customer support section is active 24/7, you can always try to look for information by yourself. If it’s regarding the casino platform directly, you can visit the FAQ page there. Should you like to learn more about the casino’s overall promotional program, the best thing to do would be to visit the Casino Rewards website, where you will find a bonus-exclusive FAQ.

Deposits and Withdrawals – Quite a Few Banking Options

The Cosmo Casino payment methods are quite a few, but there is a very good chance that not all of them will be available to players from different countries. The casino platform does support credit, debit cards, checks, bank transfers, e-wallets, and a few others. If you would like to check which methods will be available for deposits and withdrawals, you should contact customer support and provide them with your country of residence. You can also get information regarding transfer times and potential fees. Here are the supported banking methods:

Casmo Banking Methods

Visa

Maestro

ClickandBuy

paysafecard

Flexepin

PayPal

Diners Club International

INSTADEBIT

ILIXIUM

ecoPayz

Mastercard

Skrill

NETELLER

eCheck by INSTADEBIT

ecoVoucher

eCheck

INTERAC

Instant Banking

iDebit

Wire Transfer

Conclusion – Good Casino, Few Promotions

If you’re hoping for a large promotional variety here, you might not find it. Sure, there are some bonuses offered by the CRG program, but you will rarely have a choice between many opportunities, and if you’re looking for something extra, you will basically get what you can. Putting that aside, perhaps the biggest drawback of Cosmo Casino is the general lack of information – but this is the reason why the customer service department of this online venue is incredibly active. In any case, trying out this casino for yourself won’t be a bad idea!

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