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Captain Cooks Casino Review and Promotional Program Analysis

The Casino Rewards Group (CRG) features operates a wide array of online casinos, and Captain Cooks is one of its brightest examples. The online gambling venue has been preferred in many countries (including Canada and Europe) since its establishment in 2000. The casino features top-notch security and licensing, but perhaps what it is most known for is the fact that the bonus system it uses, is provided by its operator – CRG. Will the promotions here prove to be enticing enough to make both beginner and seasoned players join? Read our review and get all the answers you need.

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The Captain Cooks Casino Bonus Program Is Simple

As mentioned earlier, the bonus system comes courtesy of CRG, and it is why you won’t find many advertised bonus offers here. In fact, besides the welcome offer, all VIP benefits, loyalty points, deposit matches, and free spins will be provided by Casino Rewards. Take note that adverts about any promotions available in Captain Cooks may be present on the website of CRG as well. For now, take a look at the latest promotions which Captain Cooks online casino offers to its members.

The Welcome Bonus Is in a Package of Its Own

If you make a deposit of $5, Captain Cooks Casino will give you 100 chances to win a big prize; if you deposit $10, then the number of chances will become 150! Now, although these “chances” are free spins, the bonus isn’t granted in the form of spins themselves, but in their total cash equivalent. Every spin will have a value of $0.25 and no expiration date! When comparing “bonus chances” vs “free spins” the chances have one major advantage in front of the spins – you can play them on any slot title you want.

Once you’re done with your chances, the casino will give you the opportunity to continue funding your account and scoring deposit bonuses one after another – for five times. Overall, you will be looking at up to $475 in deposit bonuses alone! Here is how they will be spread:

Deposit Number

Percentage Match

Up to














There Is a Comp Points Program

You can, and you will earn VIP points (VPs) by wagering on games in the casino, and by taking advantage of deposit bonuses as well. You should remember that points can be exchanged for casino cash (which will have wagering requirements) that can be used for playing or withdrawn after the completion of the necessary rules. If you wish to redeem your Captain Cooks VPs for money, you will first need to collect 1,000 VPs, and then you can convert them at a rate of 100 VPs per $1. As you could already tell, wagering on different games will affect the VP collection rate differently, you can see how here.

Game Types

VPs for every $10 wager



Table Games




Video Poker




All Aces Video Poker

The VIP Program Comes Courtesy of the CRG

If you wish to benefit from things such as custom bonuses, private VIP account manager, better point redeem rates, and more, you will have to steadily move upwards the VIP ladder. When you create your Captain Cooks account, you will be given the VIP rank “Green”. As you continue to collect VPs, you will start gathering Status Points (SPs) as well. For every 50 VPs you earn, you will receive 1 SP! Gathering a specific amount of points will help you level up – here is how much points you will need to reach the next tier.

VIP Tier

Needed Status Points












Once you reach a specific level, you will be required to wager a particular amount of money on a regular basis, if you wish to retain your status. Failure to comply with these terms will result in the demotion of your VIP status! Although some of the VIP rules and regulations might seem to be a bit harsh, it is understandable – after all, the entire VIP program provides its most elite players with a plethora of promotional possibilities.

Reading the Bonus Terms and Conditions Is Important

Although the platform doesn’t provide a separate “terms and conditions” page for its promotional program, the regular T&Cs page here does state some clarification regarding the bonuses in general. Given the fact that the company Casino Rewards provides the entire promotional program for the casino, you can also check the FAQ section on their website, as it will give more information regarding any bonuses and promo offers.

One of the essential rules you should be aware of is that Captain Cooks Casino reserves the right to close down the account of any player, at their discretion. While this is not a common practice for the venue, it is a clause that may be exercised if a member of the casino examples signs of bonus abuse, or any other type of behavior that is meant to exploit some kind of a flaw with the intent of siphoning bonus cash or real winnings. If you want to have a good time, make sure you read all of the rules provided by the casino!

Captain Cooks Casino Games and Software Provider

As the casino features a “Powered by Microgaming” seal at the bottom of its homepage, you can assume that all of the game titles will be provided by the software developer of the same name. Sadly, there are approximately 260 titles to choose from, which isn’t considered to be a lot by today’s online gambling standards. Captain Cook has decided to go with quality over quantity, and this is why it hasn’t featured any other software developers in its gaming roster, apart from one, which we will mention in a bit. For now, check out the gaming sections you can choose from: New Games, Last Played, 5 Reel Slots, 3 Reel Slots, Progressives, Table Games, Video Pokers, Live Casino, Variety.

Enjoy the massive slots collection at Captain Cooks Casino

The only other software provider featured here is none other than Evolution Gaming! In fact, this company provides the software and studio services for the entire Captain Cooks casino live dealer section. When you navigate to it, you will notice only 11 titles being present; however, once you open the lobby, there will be more than 80 live tables available at all times. The average betting limit (per hand or per round) can vary between $0.10 and $15,000! The live dealer sections you can choose from are Roulette, Blackjack, Baccarat & Sic Bo, Poker, and Game Shows.

Captain Cooks Casino Mobile Website and Computer Platform

Captain Cooks Casino is available for mobile play on Android and iOS devices

If you feel like playing on your smartphone or tablet, you can do that, as the mobile version of Captain Cooks casino website supports both Android and iOS. The website’s regular interface looks like it was made with mobility in mind, and this is why you will get perfect scaling on any device you decide to use. While the mobile version has its perks, it isn’t without drawbacks, and the main one affects the number of gaming titles. The mobile website of the venue has 18 games less than the desktop one! If you’re hoping to download a Captain Cooks casino app, you will be disappointed as there isn’t one.

What every PC player would love is the downloadable version of the casino. It turns out that installing the Captain Cooks PC app will give you access to the full plethora of games offered by the venue, which are more than 700! Unfortunately for Apple Mac OS users, the Captain Cooks software is available for the Windows operating system only. At this point, we have no information if the downloadable platform will be re-designed to become Mac OS-compatible.

This Casino Is Licensed, Certified, and Secured

You will be happy to learn that Captain Cooks casino possesses a full plethora of licenses issued by the most notable administrations on the planet! The venue is licensed by the Kahnawake Gaming Commission, The Malta Gaming Authority, and by the United Kingdom Gambling Commission. Additionally, the casino has been certified for fairness by eCOGRA. This online casino pays special attention to the security of its platform and the protection of its members’ personal information. Some of the technical measures that have been taken to safeguard all sensitive data are encryption, password protection, and tokenization. If you’ve decided to download the casino installer, you will also notice the certification seals of Norton Safe Web and McAfee SiteAdvisor.

There Is Constant Customer Support

You can freely contact the customer support team of Captain Cooks casino, via an email or live chat. Customer help is available 24/7 – if you decide to open the live chat function, you can be sure that an agent of the casino will connect to you shortly. Members are always encouraged to contact customer support for both big and small inquiries. If you’re more of the “reader” type, you can always check out the venue’s FAQ page which will have plenty of information regarding topics such as Banking, Loyalty Program, Login and Registration, etc.

Banking – Deposit and Withdrawal Methods in Captain Cooks

Captain Cooks supports a wide variety of payment methods, some of which include Visa, Mastercard, eCheck, Interac, Instant Banking, e-Check by INSTADEBIT, Flexepin, ecoPayz, paysafecard, and ecoVoucher. There are many other banking options you can choose from, but their availability will depend mainly on the country in which you reside. This applies to both deposit and withdrawal methods, so if you would like to know for sure which ones are going to be available to you, open a live channel with a customer support agent, and you will find out right away. Do not forget to ask about the transfer times of your preferred banking method, as well as any potential fees that may be charged for the financial transfer service or any currency conversion. The casino platform supports the following currencies – USD, CAD, EUR, and GBP.

The Payment Methods at Captain Cooks







Diners Club International











Instant Banking


Wire Transfer

Conclusion – You Can Try It out

Perhaps the biggest drawback (if it can be considered as such) is the general lack of information about the bonus system of the casino. If you would like to know more about a particular promotion, you will need to visit the Casino Rewards page, where everything is much more detailed. This, however, doesn’t mean that you shouldn’t register here; in fact, Captain Cooks’ secure platform and an excellent selection of games make it a good choice for new players as well as seasoned veterans. Even the few available promotions will make it worth your while.

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